Privacy Policy for FestUp

Last updated: 9 September 2026

Thank you for using FestUp (hereinafter referred to as the "Application"), owned and operated by FestUp Group (hereinafter referred to as "We," "Us," or "Our"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Application. By using the Application, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information: When you create an account or use certain features of the Application, we may collect personal information such as your name, email address, and profile information.

1.2 Usage Information: We may collect information about your interactions with the Application, including your device information, IP address, log files, and browsing activity.

1.3 User Content: We may collect the content you create, post, or share through the Application, including photos, videos, comments, and messages.

2. Use of Information

2.1 We use the collected information to provide and improve the Application's functionality and user experience, including personalized features, customer support, and communication purposes.

2.2 We may use your email address to send you important updates, newsletters, promotional materials, or other information related to the Application. You can opt-out of receiving promotional emails at any time.

2.3 We may use your information to monitor and analyze trends, usage, and preferences to enhance the Application's performance, security, and features.

2.4 We may use aggregated and anonymized information for research, marketing, or other business purposes.

3. Information Sharing and Disclosure

3.1 We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

3.2 We may share your personal information with trusted third-party service providers who assist us in operating the Application, conducting business activities, or providing services on our behalf. These service providers are obligated to handle your information securely and confidentially.

3.3 We may disclose your personal information to comply with legal obligations, enforce our Terms and Conditions, protect our rights or safety, or respond to government requests or legal processes.

3.4 In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred to the acquiring organization. We will notify you via email or prominent notice within the Application if such a transfer occurs and any new privacy policy applies.

4. Data Security

4.1 We implement appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 However, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

5. Children's Privacy

5.1 The Application is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as soon as possible.

6. Your Rights and Choices

6.1 You have the right to access, update, correct, or delete your personal information. You can do so by accessing your account settings within the Application.

6.2 You may choose to disable or limit the collection of certain information by adjusting your device settings or opting out of specific permissions within the Application. However, this may impact your ability to use certain features of the Application.

7. Changes to this Privacy Policy

7.1 We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any material changes by posting the updated Privacy Policy within the Application or through other means, such as email or push notifications.

7.2 It is your responsibility to review this Privacy Policy periodically for any changes. Your continued use of the Application after the posting of any modifications constitutes your acceptance of the revised Privacy Policy.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at gtm@fest-up.com. We will endeavor to respond to your inquiries in a timely manner.

Please note that this Privacy Policy applies solely to the information collected by the Application and does not cover any information collected through other websites, platforms, or services linked to or from the Application.

By using the Application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.